AppDynamics

JOB DESCRIPTION:

"""AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and

deliver flawless customer experiences at scale. Our inclusive culture promotes a creative, innovative, and collaborative environment that helps

drive our globalization strategy.

About the Role

We are passionate about learning the latest technologies and working with different customers

to provide them with real-time monitoring and full visibility for their entire application landscape.

Professional Services Consultants deliver successful projects, they make a difference to our

clients and provide constant guidance, so customers spend less time fixing issues and more

time driving innovation and creativity to deliver exceptional customer experience.

Our mission: AppDynamics Professional Services provides technology and thought leadership

for our customers to rapidly and fully realize the value of their investment

Responsibilities

● Work in large projects, manage the customer's expectations and drive the technical aspects in the project

● Deliver successful projects and collaborate with project managers to ensure that value is being delivered according to the time plan and the agreed goals

● Creatively craft solutions to solve our customer’s problems

● Enable customers by doing knowledge transfer

● Provide consultation and lead the customer implementation, be a trusted advisor to our customers

● Work with our internal team and cross-teams to share the knowledge and support each other

Required Experience

● Minimum of 4 years customer-facing experiences such as a pre-sales or consultancy or experience in APM
● Understanding of the application performance management space or hands-on experience on AppDynamics is a bonus
● Experience in at least 1 technical domain (Cloud technologies, containers & micro services, DevOps, automation, service management, etc)
● International experience preferred

Required Skills

● Deep technical skills in at least one core language environment e.g. Java, .Net, NodeJS, PHP etc.

● Presentation skills to be able to demo the product and communicate the message clearly to different audiences

● The ability to effectively drive customers toward successful discovery and requirements gathering.

● Enthusiastic and keen to learn

● Passion for technology

● Proficiency in English language

● Readiness to travel

Certifications

● Bachelor degree in Computer Science, Mathematics or similar, or equivalent technical