Application Operations Engineer

Justification:

The successful candidate will serve as an Application Operations Engineer reporting to the DevOps Applications division.
This position is responsible for supporting applications deployed to AWS that were part of the Application Modernization Initiative, including by not limited to NYC.ID, OTI CAPTCHA service, CityClerk, NYC.gov, and more.
The Application Operations Engineer is responsible for daily operational tasks including deployments, triaging issues, creating fixes, and resolving service tickets in a timely fashion.
The Application Operations Engineer will also be responsible for maintaining up-to-date documentation regarding all aspects of the application including technical architecture, design, and operational aspects.
This role should be able to communicate effectively with the project manager, QA, and business stakeholders.
When required, Application Operations Engineer works closely with the Application Operations Lead in delivering operational enhancements to applications in a timely fashion and adhering to the OTI standards and processes with emphasis on code quality and security guidelines.

SCOPE OF SERVICES:

TASKS:

Deploy applications in production and non-production environments.
Work on service tickets according to priority.
Troubleshoot application issues.
Work on making enhancements to improve the security of the applications, as needed
Utilize triaging and observability tools provided by the cloud provider (AWS, Azure etc.).
Work with CI/CD and project management tools like Azure DevOps.
Responsible for solution development while creating defect fixes and enhancements.
Work with source code quality and security tools for both static and dynamic analysis
Assist in creating and maintaining relevant project documentation.
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered

Hands-on experience supporting and developing Java applications.
Worked with Java project build tools like Maven and Gradle.
Extensive hands-on experience with Spring MVC, Spring Boot, JPA, Hibernate and JSP.
Excellent knowledge of Relational Database technologies: Oracle and/or PostgreSQL.
Experience with the operations of AWS Services such as Fargate/ECS, Lambda, EC2, EFS, ELB, etc.
Experience monitoring AWS services and custom applications using CloudWatch and similar tools.
Expert knowledge of Azure DevOps: GIT, CI/CD build and release pipelines.
Must be a proven team player.
Keeps calm under pressure while triaging a production application fault, particularly in an outage scenario.
DESIRABLE SKILLS/EXPERIENCE:

Strong scripting skills in languages like Python, PowerShell, and Bash (Linux) shell.
Experience integrating with external SaaS systems.
Expertise in developing user interfaces using ReactJS.
Containerization experience with Docker.
Hands-on experience with JavaScript, HTML, and CSS.