Associate LAN Administrator

Quick description of the role or project story (What this role will be doing):
o If you have job description on hand, please send
Knowledge of software applications and hardware is desired. Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs. Technical: Has the ability to translate that knowledge Producted by education and/or experience into benefits for the customer. Expert communicator: Must be an able listener. Communicates early and often with the customer keeping them informed of the situation. Judgement: Ability to respond to multiple customer and employee/contractor requests or demands. Teamwork: Willingly cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes company/group objectives.

What are the top (at least 3 if possible) must have skill sets (technical/functional) which are required?
1. Previous helpline or customer service experience
2. Excellent communication skills
3. Troubleshooting and problem solving skills

Nice to have:
Windows 10
iOS
 

Desired Skills and Experience

WINDOWS