Associate Product Manager

Job Code : EWC - 1382

Responsibilities

•              Conduct, gather and analyze product & consumer research data including web analytics, consumer responses/trends, and statistics.

•              Recommend improvements and identify new product feature opportunities using available data

•              Gather, document, and track business requirements for new features

•              Prioritize product requirements from various internal stakeholders and external customer feedback/preferences

•              Collaborate with engineering and design teams to define product features, functional specifications, and user experience.

•              Lead Product T-shirt sizing, feature prioritization, and support recurring standup meetings

•              Define requirements for developers that provide the best solution for business needs 

•              Create basic wireframes, page flows & customer experience journeys

•              Assist in quality assurance testing on products through QA, UAT and launch for the purpose of ensuring quality prod releases

•              Validate new products or significant product changes in prod

•              Create and track bug/defect tickets for engineering to fix product-related reported problems

•              Liaise with Marketing to ensure proper advertisement and positioning of new products and assist in go-to-market plans for product releases

•              Developing and managing product test plans, user guides and training material to support internal teams as well as external users

•              Work closely with cross-functional teams to ensure timely and successful product launches.

•              Monitor and analyze product performance, collecting feedback from customers and stakeholders to identify areas for improvement.

•              Get Voice of the Customer (VOC) and market data to help with identifying and prioritizing projects to prioritize in the product roadmap

•              Create Weekly Release Notes, functional specifications/requirements and develop user stories with clear acceptance criteria

Requirements and skills

•              Previous work experience as an Associate Product Manager, project management or similar role

•              Bachelor's in computer science, business management, marketing, or a related field.

•              Experience with Agile methodologies with software dev teams and tools for product development and project management

•              Experience with project management tools (ex. Jira and Confluence)

•              Reporting up to the Senior Product Manager and working closely in collaboration with the product development team.

•              Experience in e-Commerce and/or Digital Media functions on UI/UX best practices for websites, email, and mobile content delivery

•              Experience in gathering and interpreting qualitative product data and consumer feedback 

•              Proficiency in compiling project plans, PPT presentations and status reports

•              Strong analytical and problem-solving skills, with the ability to gather and interpret data to made data-driven decisions.

•              Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

•              Strong interpersonal skills and ability to build relationships with internal teams, external partners, and customers.

•              Demonstrated track record of successfully launching and managing products throughout their lifecycle.

•              Manage concurrent projects, deliverables, timelines for all products dedicated to our platform

•              Excellent analytical and qualitative skills with the ability to synthesize and integrate customer insights data to draw conclusions and make recommendations

•              Self-motivated and proactive, with a strong sense of ownership and accountability.

•              Demonstrates a positive attitude, flexibility and can quickly pivot between tasks in fast moving dynamic environment