Description

Key Responsibilities: Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects. Ensure test coverage and execution of test cases that exercise all critical inter-system integration points. Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications Conduct Manual and automated testing Strong understanding of Defect Workflow, Agile methodology Identify and document all defects and customer experience concerns Manage the test artifacts and approval process Required Qualifications: 7+ years in the software industry with Quality Assurance experience including creating test plans, test cases, tracking defects, reporting status to various levels in the organization English as a first language Experience testing Natural language speech recognition, conversational AI and cognitive solutions Experience with automated test tools including Cyara Botium & Velocity and/or Hammer Preferred Qualifications: Familiar with Text to Speech, Speech to Text Familiarity with leveraging Postman for API testing Experience working in SAFe / Agile Understanding of Rally for project and test management Background with IVR, call routing Knowledge and experience testing software applications within the Healthcare industry

Education

ANY GRADUATE