AWS cloud Architect

ROLES AND RESPONSIBILITIES
•           Works with Lead BIS Operations and Support – Global to develop support strategies and then implements solutions with best-in-class partners.
•           Ensures the team understands and complies with quality standards and regulatory requirements as per the global documented processes.
•           Evaluates performance of infrastructure environments to recommend changes to processor, memory, storage, workflows, operating systems, security products, patching, and licensing.
•           Recommends changes as it relates to the argenx global infrastructure environment to any hosted or proposed projects.
•           In partnership with our managed service provider, develops and maintains infrastructure documentation and knowledge base articles related to frequently asked questions and common incidents.
•           Ensures completion of IT infrastructure project requests by original completion date as determined and assigned during project planning or established service level agreements (SLAs).
•           Provides daily support guidance in the areas of infrastructure managed by our managed service providers.
•           Technical Documentation:
o           Create detailed technical documentation, including system diagrams, configurations, and operational procedures.
o           Maintain accurate records of project progress, changes, and outcomes.
o           Provide clear documentation for end-users and support teams to ensure proper system usage and troubleshooting.
•           Educate and train staff on information security best practices:
o           Conduct regular security awareness training sessions for employees.
o           Provide guidance on secure practices related to data handling, access control, and incident reporting.
•           Develop, execute, and track security measures:
o           Implement and monitor security protocols to protect information, network infrastructure, and computer systems.
o           Regularly assess the effectiveness of security measures and adjust as needed.
o           Track key performance indicators (KPIs) related to security incidents, response times, and system vulnerabilities.

3 EDUCATION, EXPERIENCE AND QUALIFICATIONS
•      Minimum of 8-10 years working either in a biopharmaceutical company or a consulting organization with focus on the life sciences sector.
•      Minimum 10 years working in a Infrastructure Support-oriented role coordinating multiple organizations and service-delivery partners.
•      Experience in the implementation of multi-partner support solutions to address the specific needs of life-sciences remote users.
•      Experience with stare-of-the-art remote hardware provisioning and configuration.
•      Experience with Okta IAM platform and administration