AWS Solution Architect

Position Description:
An Enterprise Architect applies functional and technical expertise to support complex projects in applying organizing principles and methods of enterprise architecture. 
Methods of enterprise architecture include IT business systems development and technical solutions that align with the business process. 
This is accomplished through requirements analysis, needs assessments, and selection and implementation of integration strategies including lifecycle sustainability. 
Enterprise Architects provide subject matter expertise in industry and have specific knowledge of methods including architect enterprise strategy, enterprise architecture development, business process design and re-engineering, investment decision making and support for solution architecture development. 
They support the attainment of business strategy and its alignment with processes and information technology strategy.

Skills Required:
An Enterprise Architect possesses knowledge and technical expertise in standards and technologies to support complex business analysis, solution selection, systems design, and application integration.

Skills Preferred:
Expert Knowledge in Amazon Connect Contact Centre Development: Contact Flows, IVR Applications, Skill Based Routing, LEX Integration, AWS Control Tower. 
Expert knowledge in cloud-based telephony and Contact centre. 
Must possessed technical expertise in designing AWS call flow, agent reports and dashboard.

Experience Required:
This classification must have a minimum of five (5) years of applying Enterprise Architecture principles. 
At least three (e) years of that experience must be in a lead capacity.

Experience Preferred:
5+ years of experience working with AWS Connect, Azure, AWS Control Tower, AWS Security Services, AWS Lambda. 
5+ years’ experience in routing protocols addressing, services virtualization, and integration/collaboration strategies for enterprise architectures. 
5+ years Web/Directory Services: Microsoft AD, AWS Monitoring Services.
4+ years of experience in unified communications and how it works in a collaborative environment over switching, routing, firewall, cloud, MPLS, QOS and WAN Technologies with the ability to document using Visio or similar.

Education Required
This classification requires the possession of a bachelor’s degree in an IT-related or Engineering field. 
Additional qualifying experience may be substituted for the required education on a year-for-year basis.
 

Desired Skills and Experience

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