Azure Cloud Engineer

JOB DESCRIPTION

5+ years experience

Administer Azure services, configuring, and managing cloud infrastructure components, such as virtual machines, storage, networking, and databases.
Security and compliance, remediate vulnerabilities, patch management.
Monitor Azure and all business-critical applications to ensure optimal performance.
Install, configure, and maintain Windows servers and software.

* Identify, and diagnose problems found in the environment, implement a solution, and conduct post-incident analysis to prevent similar issues in the future.
* Perform routine system backups and disaster recovery procedures.
* Create and maintain documentation for systems, procedures, and policies.
* Participate in planning, implementing, and maintaining system upgrades and new technologies.
* Collaborate with team members to ensure system availability and reliability.
* Respond to and resolve service desk tickets and service requests.
* Manage time effectively and work with minimal supervision.
* Track and report progress on daily, weekly, and monthly projects.
* Promote a positive working environment and demonstrate flexibility as a team member.
* Handle routine inquiries via incoming calls, emails, and Teams messages.
* Monitor Support and Phone email throughout shift (limited activity) to ensure response SLA's are met
* Experience with M365 Co-Pilot would be a huge plus!