Job responsibilities
• Ensure Databricks platform health and performance
• Ensure Databricks platform customer satisfaction by coordination of Databricks Platform DevOps Engineer resources to achieve timely request fulfillment and incident management
• Provide L2 incident management and escalate to / coordinate with L3 support if/where needed
• Manage Databricks system configurations, including cluster policies, secrets, and job scheduling
• Provide advanced technical support and troubleshooting assistance to users, addressing any platform-related issues
• Enhance the Databricks Platform in terms of integration, activation of new features, integration with additional services
• Manage Databricks specific Azure Storage and Network configuration
• Consult Databricks platform customers on how to best use the platform to meet business requirements
Any Graduate