Backup Administrator

Technology:

· Avamar, Data. Domain skills.

· Cyber Recovery a plus or able to train on Cyber Recovery.
· DPA reporting and monitoring.

Duties and Responsibilities:

Support a variety of backup configurations and platforms
Perform routine systems maintenance, upgrades, capacity planning, and administration
Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems
Investigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs)
Communicate effectively with various entities, including client technical and non-technical resources
Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
Proactively monitor and report performance utilization of backup technologies
Handling major issues (P1/P2) and working on backup environmental errors with the vendor
Configuration, layout, and performance tuning of backup infrastructure
Provide analysis of Environment and Best Practice knowledge transfer
Perform necessary backup infrastructure maintenance in accordance with customer's change management policies.
Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards
Participate in Root Cause Analysis reviews when applicable
Active participation in Disaster Recovery planning and exercises when required
Perform on-call activities as needed for the environment and technologies

Skills and Qualifications:

Bachelor’s degree preferred in Computer Science or equivalent experience
Minimum 5+ years in a Backup Infrastructure hardware and software environments
Experience with EMC Storage products
and Windows server operating system skills including the ability to write and troubleshoot shell scripts
Knowledge of job associated database / software / documentation backups
Should be able to deploy Backup environment from scratch, participate in DR activities
Knowledge of Application aware backups (SQL, Oracle, Exchange etc.)
Knowledge of Avamar, Data Domain, CyberRecovery and CyberVault.
Familiarity with VMware and other virtualization technologies.
Problem solver with troubleshooting, decision making, and analytical skills
Able to work and interact with others in a structured / team environment
Flexibility and adaptability to handle competing work demands
Excellent verbal and written communication skills
Ability to work flexible hours and be on-call
ServiceNow functionality and usability