BAS Technician - Niagara N4

The Controls Service Technician - Will receive all direction from BAS Service Supervisor. The Controls Service Technician will support the BAS preventive maintenance agreements utilizing analytics from connected services, take service-related calls, warranty calls for BAS-related projects, and support on-call rotation within the team for automation.

REQUIREMENTS:

Associate degree in one of the following disciplines:

Electronics or Electrical Technology

Mechanical Technology

Computer technology

Air Conditioning Technology

In lieu of college degree listed above, equivalent of 3 to 5 years’ experience HVAC mechanical and/or control systems.

Niagara N4, AX, & Advanced N4/AX certified with 5 years related experience (additional certifications helpful).

Minimum of 5 years’ experience as Control Integrator/programmer as related to service and maintenance.

PC experience required

Must possess a valid driver’s license and currently maintain a safe driving record as required by the company’s insurance provider.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Program, commission, and diagnose problems on various pneumatic/electric/electronic control systems

Niagara, JCI, Distech, or other vendor certifications preferred to position

Be able to perform limited project management assignments and/or direct installation sub-contractors and scheduled checkout of building controls and systems on assigned small projects by his or her service supervisor.

Be able to perform calibration of systems requiring basic electronic test equipment, such as multi-meters

Perform and schedule service calls and preventive maintenance as directed by dispatch and service supervisor.

Capable of implementing energy conservation measures (ECMs) to BAS systems

Communicates with Project Teams and controls sub-contractors upon arrival and before leaving the work site. Reports activities to project teams, project managers, and supervisor to include services performed, problems resolved, and outstanding problems/coordination required to fulfill customer commitments

Completes paperwork including time sheets, expense sheets, service orders, and on-site documentation

Maintains a productive schedule of applied time

Complete all required commissioning documentation

Develops and mentors fellow service technicians in best practices of BAS service work including troubleshooting, installation, and time management.

Works on and communicates to Service Manager career development plan to include desired career path and leadership training opportunities

Adheres to safety standards. A high degree of regard for employee and subcontractor safety

Will be required to always present the best image to the customer and will be required to be in a company uniform at all times.

Capable of climbing step ladders (to 14 ft), extension ladders (to 28 ft), or utilizing man-lifts (to 40 ft), to reach equipment, stage material, and/or install electronic or electrical components, as needed

NON-ESSENTIAL JOB FUNCTIONS:

Other duties related to programming and commissioning of building controls and facilities management systems as assigned.

Reads and understands basic requirements of projects (specs, plans, codes).

COMPETENCIES: 

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

Interpersonal Skills- The individual maintains confidentiality, remains open to others’ ideas, maintains healthy relationships, and exhibits a willingness to try new things.

Analytical/Problem Solving - Uses intuition and experience to complement data; Designs workflows and procedures. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

Attention to Detail- The individual explores the topic or issue at hand, reasons behind it and issues surrounding it.

Customer Service Skills- The individual has the ability to influence and drive customer satisfaction, possesses the proper judgment to escalate procedures when an emergency arises to meet the customer’s needs.

Follow Through- This individual will follow up follow through with procedures set by the company.

Quality Management- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Physical Demands: Lifting (approximately 50 lbs), climbing (ladders, stairs, etc.), bending or stooping, extended periods of walking, regular exposure to weather conditions, operating a motor vehicle, owning and operating power or hand tools, exposure to potentially harmful chemicals or materials

This job description gives an overview of the overall essential functions, competencies, skills, and abilities for the BAS Service Technician role. Other job duties may be assigned that are not included in the job description.