Description

Job Description:

Technical skills:

  • Minimum 10 + years of BY-WMS Technical Development & support experience.
  • Strong Troubleshooting Skills BY-WMS version 2019 and above.
  • ( technical skills on the cloud version would be added bonus)
  • Worked on Implementation of BY WMS at a Distribution Center with B2B (business to business), D2C (Direct to Consumer) functionality.
  • Strong expertise in MOCA Components, MTF, DDA/Page builder, Reports and labels.
  • Must have strong understanding and capability of executing SQLs
  • Able to read MOCA logs and pin point issues with MTF server tasks, Integration tasks, other BY-WMS functionality
  • Strong experience in integration of JDA WMS with variety of host and destination systems using JDA Integrator.
  • Hand on experience in HOST/WCS/TMS/Parcel integrations ( All or any one is ok)
  • Should know BY-WMS functionality end-to-end with ability to understand the installed configuration.
  • Should have worked a highly integrated software systems on cloud.
  • Has experience in managing IT and business SLAs
  • Able to prepare Weekly Status Reports (WSR) with knowledge or MTTR, MTTS
  • Well versed with the support protocols such as escalation paths during P1/P2, Major Incident Management (MIM), Root Cause Analysis (RCA)
  • Working knowledge of ITIL tools like Service Now is a bonus

Behavioral skills:

  • Enthusiastic and must have the drive to face challenges
  • Natural leadership skills are mandatory and will be evaluated on the same
  • Ability to lead technical strength and ownership
  • Will need to regularly talk to VPs, directors and IT managers on site explaining issues, successes and failure points
  • Will engage in a multi cultural environment so conversational skills (f2f, video, email, chat) should be excellent..

 

Skills: "Blue Yonder" AND WMS AND MOCA


 

Key Skills
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