Duration: 12+ months contract
Must have a valid LinkedIn profile
- MUST have recent itsm remedy experience!
Description Of Accountabilities And Skills
- Bachelor's Degree in related field or direct and applicable work experience
- Experience in Remedy and JavaScript programming.
- Experience in application development and/or technical business analysis.
- Demonstrated proficiency developing technical solutions to meet the needs of the business.
- Experience in of programming techniques - structured and/or object-oriented.
- Understanding of IT infrastructure and the implications to software development.
- Demonstrated understanding of various methodologies, including project and software development.
- Demonstrated analytical ability and strong problem solving skills, with the ability to effectively troubleshoot.
Other Requirements
- Demonstrated experience with Remedy ITSM Suite administration and development. Such as UDM, Pentaho Spoon, ADDM Discovery and Asset Management CMDB.
- BMC Certified Administrator: BMC Remedy AR System
- Strong working knowledge of Remedy environments operating on Windows, Linux, SQL and Oracle
- Infrastructure/server administration experience
- Experience with integrating other systems with BMC Remedy
- Troubleshooting and problem solving experience in working with product vendor and customers.
- Thorough understanding of ITIL and IT Service Management concepts
Technology Platform