Business Analyst 5

The Senior Business Analyst for Student Systems reports to the Dean of Student Affairs and provides leadership and advice in the areas of information technology, strategic planning,process engineering, and project portfolio management for the Student Affairs Division.

The incumbent serves as a student systems stakeholder and collaborates with the team, staff, and other stakeholders to lead or provide consultation on technology projects related to or impacting the Student Affairs Division.

The position is responsible for leveraging technology systems to maximize external and internal customer services, streamline business processes, and provide reporting for the division.

In conjunction with the Information Technical Services Division, the position will organize project teams, gather business requirements, and maintain documentation necessary for the successful development, testing and deployment of enterprise system enhancements and new implementations.

The incumbent completes or consults on high-level policy and procedure documentation and provides system and process expertise to support the Dean, and all Student Affairs offices including Student Engagement, Admissions, Records and Registration, Assessment, Advising, and Support Services; as well as all other college departments impacted or reliant on Student Affairs services, data, or technology systems.

Must demonstrate a commitment to the diversity of a multi-cultural population, as well as work effectively in a team-based environment, seeking continuous improvement and adherence to the community college philosophy.

Top Skills with Years of Experience 
(2-3 yrs.) 1. Coordinates the development, enhancement, testing and implementation of all Student Affairs Division related software.  
(2-3 yrs.) 2. Works in collaboration with the Information Technology Services Division to manage project portfolios and backlogs, evaluate resource availability, prioritize work, and document project requirements and dependencies.
(4-5 yrs.) 3. Coordinates the development and maintenance of all reports and dashboards within Argos and other reporting tools for the Student Affairs Division.  Coordinates the maintenance of website, SharePoint content, forms, and training material for student related systems and data.  Create and maintain high-level policy and procedure documentation as required.
 4. Provide system and process expertise for the College’s strategic enrollment management system to ensure compliance with federal and state laws and regulations. (desired)
(7+ yrs.) 5. Ability to learn software systems and related interfaces (e.g., Banner, CRM, National Student Clearinghouse, MTA,) Advocate, and other systems that support student success.
(4-5 yrs.) 6. Ability to effectively and succinctly document process and data flows.
(2-3 yrs.) 7. Ability to efficiently extract and analyze data.
(7+yrs) 8. Demonstrated experience with enterprise systems in a large complex organization, preferably in a higher education or non-profit environment