Business Analyst

ob Description

A Business Analyst is familiar with a range of digital/web services and solutions, ideally where open source and cloud technologies and various development methodologies have been applied; has an eye for detail, excellent communication skills, and ability to rationalize complex information to make it understandable for others to work; and ability to interrogate reported information and challenge sources where inconsistencies are found. The Business Analyst will support agencies by analyzing propositions and assessing decision-making factors such as strategic alignment, cost/benefit, and risk; work closely with the Product Manager to define a product approach to meet the specified user need; define skill requirements and map internal, agency, and external (partners/specialist contractors) resources; work with the owning agency to ensure they have the budget to cover the proposed approach and resource requirements during delivery and analyze what provision they have for ongoing running costs; analyze and map the risks of this product approach and propose mitigation solutions; define how the predicted user and financial benefit can be realized, and how channel shift will be measured; and make a recommendation for action against the analysis done.

Skills Required           

The Business Analyst will possess knowledge and experience in ensuring enhanced processes and services are technically, operationally, and legally supported by analyzing and compiling business requirements and solidifying successful implementation; strengthening risk mitigation techniques and improved process efficiencies while meeting stringent regulatory requirements; developing, coordinating, and implementing methodology and scope for multiple complex projects; strong analytical and research techniques to identify gaps and inconsistencies within current measurement tools, allowing development of improved and cost-effective business models; and performing requirements analysis, documentation and quality assurance for each deliverable.

Strong interpersonal skills. Working knowledge of new technologies.        

Experience Required 

This classification must have a minimum of five (5) years of experience applying analytical processes on IT projects.

At least three (3) years of that experience must have been in business systems analysis and design.  

Experience Preferred The experience must be recent, i.e., 5 years of the last 6 years.           

Education Required   This classification requires the possession of a bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.   

Education Preferred   Degree in Computer Science, Computer Information Systems, Management Information Systems, Business Administration or a related field. Certification from the International Institute of Business Analysis (Certified Business Analysis Professional or CBAP) or the Project Management Institute (Professional in Business Analysis or PBA).