Business Analyst

Job Description

Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities

Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions

Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed

Research complex business issues requiring advanced knowledge of business principles and theories

Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes

Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation

Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform

Provides work direction and coaching to team members and may provide input on performance and development plans

Must Have
 

Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes

Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution

Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform

Advanced knowledge of Microsoft Office tools

Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls

Successful completion of an analyst assessment may be required