Description

RESPONSIBILITIES: 

Assesses project risks and builds mitigating strategies ? Trains others in best practices and proper execution ? Participates in the building plans and guides teams through key on-site activities ? Works with Solutions Architect and Development to ensure suggested solutions are feasible ? Acts as a liaison and manages expectations of key sponsors and client executive staff related to timing, functionality and back-office requirements needed to support a successful go live ? Mentors PMs and trains other Implementation resources in areas of product expertise, case resolution, client communication and process improvement ? Supports case management and timely issue resolution by facilitating case reviews ? Acts as subject matter expert in product features and functionality ? Helps to build requirements and solution design ? Analyses customer?s business and makes recommendations ? Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to ? Helps to oversees testing and case resolution

 

EXPERIENCE AND KNOWLEDGE: Bachelor's Degree in related field or equivalent experience  5 years of experience in project management or the Financial Services industry including previous experience in a similar consultative role  Familiarity with enterprise software deployment architecture and methodologies 

Knowledge of effective business requirements practices and support methodologies  Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical Senior Management Excellent people and teamwork skills ? Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task ? Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines ? Ability to trains individuals 1-on-1 and in a classroom environment

Education

Bachelor’s Degree