Business Analyst

POSITION SUMMARY
Business System Analyst fulfills analyst activities specific to their department that are found in agile and traditional software development and process engineering organizations. This role is responsible for leading discrete projects that are focused on creating efficiency within the organization through process improvement or enhancing technology systems.

RESPONSIBILITIES
• Work with departmental managers to understand the current processes and systems.
• Recommend process changes/system modifications to streamline and automate a business process.
• Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process.
• Define high-level goals and road map associated with their project.
• Identify and analyze the risks associated with achieving the milestones for a project. Develop risk mitigation strategies.
• Work with Deployment Manager to organize and execute pre-deployment user acceptance testing that is specific to the project.
• Assist the corporate training group in the creation of training documentation and programs that are focused on building consistency and proficiency within a process.
• Facilitate/present the initial training sessions for a particular process.
• Ensure the management and training for a particular process is effectively transitioned back to the business after the completion of a project.
• Communicate status of the project to senior management.
• Serve as the single point of contact for project-related issues that need to be escalated to senior management for resolution.
• Data validation and report development

REQUIREMENTS
• Bachelor's degree or equivalent.
• Proficiency in defining business problems and proposing solutions.
• Mortgage Industry knowledge with experience in originations process
• Past experience in any Loan Origination System (LOS) will be plus.
• Experience working in Agile methodology
• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
• Bachelor's degree in Business, Economics or related field a plus
• Excellent interpersonal, verbal and written communication skills.
• Must be proactive and solutions-oriented business professional with the ability to interface with all levels of management across business units and functions