Business Analyst

The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Human Services (DHS) and its Partners. We manage all DHS IT assets, projects, and resources, as well as provide technology and expertise to support Iowa's citizens and families. DoIT does this by consistently delivering top tier performance and value to citizens as a trusted partner and service provider. Note: The expectation is that contractors will be onsite for the first 30 days before being allowed to work fully remote.

Responsibilities :-

Working directly with business and technical teams to gather and document requirements for various Iowa DHS systems and programs.

Creating, presenting and maintaining user stories, acceptance criteria, and design documents in DHS defined systems.

Documenting, tracing, maintaining, prioritizing, and assessing changes to business practices, workflows, and associated system processes.

Working closely with key decision makers, system owners, and end users, in support of core activities and critical business objectives.

Conducting research to query data, analyze problems, and determine solutions, such as the installation of alternate methods and procedures, implementing changes in processing methods, or the redesign of products or services.

Consistently updating project information, statuses, risks, issues, and timelines for reporting purposes.

Working within an agile methodology framework with a focus on delivering value while adjusting rapidly to produce the most effective outcome.

Working closely with stakeholders, product owners, end users, developers, and project team members to help drive projects to successful completion.

Skills And Experience

Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.

Experience in process mapping, group facilitation, data gathering and analysis, and all phases of a project life cycle (requirements, design, development, testing, deployment, documentation, training, and measuring effectiveness.)

Experience delivering software as part of an Agile delivery team.

Strong ability to work effectively and autonomously against deadlines and potential priority shifts.

Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.

Experience with requirement gathering software such as Azure DevOps, TFS, Jira, or RTC.

Ability to analyze business strategies and user needs, document specifications, and translate business objectives into proper system requirements and specifications.

Guide stakeholders through business case development for new applications/functionality, including cost benefit analysis, risks and issues, and impact analysis.

Ability to recognize value through benefit realization, avoidance of cost, new opportunities, and organizational modernization.

Experience with continuous process improvement via underlying technologies and system support.

Strong ability to break down complex concepts into smaller, simply defined tasks, while maintaining a focus on end-to-end business processes.

Work closely with other Business Units to identify and deliver Enterprise value.

Skilled at consulting with executive-level stakeholders to define business needs or problems.

Experience providing consulting services to governmental entities is a plus