About the job
Responsibilities:
● Liaise between client business users and internal IT developer to gather business
requirement
● Analyze and devise best in class solution that leverages internal products and industry best
practice
● Ensuring BRDs are within scope of SOW
● Work with IT leads to draft FSD with high level of technical details
● Ensure BRDs and FSDs are signed off timely according to project plan
● Work with IT Leads to track RTM across SOW, BRD, FSD and Test Scripts
● Timely escalation of issues to PMs and BA Lead on issues
● Work with Tester leads to formulate test plan, test approach and detailed test case
● Working with Tech Writers to ensure User Manuals are correctly documented
● Conduct training/work with trainers to ensure customers (eg. Ops Team) are trained to use
the system
● Handholding BAU Support Team (to ensure business knowledge is correctly handed over
● Supports Pre-Sales in assessing requirement gaps and work with Tech Leads to provide
high level estimates
● Work with PMO to ensure compliance to all relevant processes (PM/BA/Tech leads)
Key Qualifications:
● Degree in Computer Science, Business Admin or Finance
● At least 5 years in assuming role of IT Business Analyst / Business Solution Architect in a
Financial Institution/FI Vendor
Requirements and Skills:
● Proven track records of implementing systems (in capacity of BA) in Medium to Large
size projects
● Analytical mind and creative mind in delivering out of the box solution
● Customer focus and excellent problem-solving skills
● Exceptional interpersonal and negotiation skills
● High level of personal integrity and attention to details
● Ability to lead structured business discussion with clients leading to concise decisions
● Proficient in one or more of following domain:
✔ Digital Banking Platform
✔ Core Banking
✔ Retail/SME Lending
✔ Channels (Mobile/Portal)
✔ Accounting and General Ledger
✔ Payments (Cards/Micro payment)
✔ UI/UX
Optional and Nice-to-have:
● Regional implementation experience working in a multi-country setting
● Good understanding of industry trends and up to date in recent regulatory requirements
Degree in Computer Science