Business Analyst

Required Skills:
Responsibilities:
•    Analyze the current state and future needs of our legal processes and workflows, and propose solutions that align with our strategic goals and best practices.
•    Collaborate with legal professionals, IT teams, and business stakeholders to elicit, document, and validate business requirements, functional specifications, and user stories.
•    Manage the configuration, testing, deployment, and maintenance of Contracting tools, specifically our e-signature platform, DocuSign, and provide training and support to end users.
•    Monitor and report on the performance, usage, and compliance of our e-signature platform, and identify opportunities for improvement and optimization.
•    Conduct research and benchmarking on the latest trends and technologies in legal process automation and e-signature solutions, and provide recommendations and best practices.
•    Manage multiple projects and tasks simultaneously, and ensure timely and quality delivery of solutions.
•    Trusted advisor for system support and process optimization
•    Define and drive strategic and operational contracting initiatives together with the Contract Operations Manager
•    Collect and analyze data to identify root cause of process issues and challenges
•    Format and deliver accurate data, using programs/reports to enable leadership to make strategic business decisions.
•    Develop and document organizational content, practices, and objectives, including for relatively undefined initiatives.
•    Develop creative solutions to solve issues or drive continuous improvement.
•    Be the point person for all stakeholders (customer, technical team, and PO) to make sure user stories are well understood, so everyone is on the 'same page'.
•    Groom backlog and perform other maintenance tasks that are standard to the BAs role within an Agile team.
•    Assist in development of year long roadmap for responsible technologies
•    Educate business where needed on proper support model processes

Requirements:
•    At least 5 years of experience as a Business Analyst, preferably in the legal domain.
•    strong knowledge of processes and workflows, and experience with process automation and e-signature tools, specifically DocuSign.
•    Excellent communication, collaboration, and problem-solving skills, and ability to work effectively with diverse teams and stakeholders.
•    Proficient in business analysis tools and techniques, such as process mapping, use cases, user stories, wireframes, etc.
•    Experience with agile methodologies and project management tools, such as Scrum, ADO, etc.
•    Passionate about driving performance improvements. Process orientated with a capability to take the operations to a continuous improvement journey
•    Strong organization skills with a high attention to detail.
•    Superior interpersonal and communication skills with the ability to interface with all levels within the organization and with external vendors
•    Ability to build consensus and motivate others.
•    Creative mindset for recommending new initiatives.
•    Ability to learn new applications and/or platforms as needed.
•    Ability to translate and summarize complex data/situations into understandable, actionable information and recommendations.
•    Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.

Key Skills : Legal, Docusign, Agile and Scrum