Business Analyst

Qualifications:

• Minimum 5 years of work experience with systems analysis and integration into business information systems.
• Knowledge of pertinent healthcare applications (Regional Center Billing Systems strongly preferred), tables, dependencies, workflows, and outlays.
• Working knowledge of healthcare information systems.
• Ability to perform “drill down” techniques to get to the root cause of barriers to efficient processes.
• Understanding of claim billing and reimbursement processes.
• Keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Strong organizational, interpersonal, and analytical skills with attention to detail.
• Excellent communication skills, both written and verbal, capable of relaying technical information to business stakeholders and business information to technical teams.

Responsibilities:

• Develop, audit, and improve process documentation around new and existing billing/contract processes.
• Liaise with the internal technology team and external third-party providers to identify and troubleshoot system bugs while optimizing process efficiency opportunities.
• Ensure that all internal program information systems are clear, concise, coordinated, updated, and accurate, including unifier cost and configuration management, documentation controls, budget/spend tracking, scheduling, etc.
• Identify billing process deficiencies and develop corrective action plans.