Business Analyst

About the job
Responsibilities:

Liaise between client business users and internal IT developer to gather business requirement
Analyze and devise best in class solution that leverages internal products and industry best practice
Ensuring BRDs are within scope of SOW
Work with IT leads to draft FSD with high level of technical details
Ensure BRDs and FSDs are signed off timely according to project plan
Work with IT Leads to track RTM across SOW, BRD, FSD and Test Scripts
Timely escalation of issues to PMs and BA Lead on issues
Work with Tester leads to formulate test plan, test approach and detailed test case
Working with Tech Writers to ensure User Manuals are correctly documented
Conduct training/work with trainers to ensure customers (eg. Ops Team) are trained to use the system
Handholding BAU Support Team (to ensure business knowledge is correctly handed over
Supports Pre-Sales in assessing requirement gaps and work with Tech Leads to provide high level estimates
Work with PMO to ensure compliance to all relevant processes (PM/BA/Tech leads)

Key Qualifications:

Degree in Computer Science, Business Admin or Finance
At least 5 years in assuming role of IT Business Analyst / Business Solution Architect in a Financial Institution/FI
Chinese language skill is a must.

Vendor Requirements and Skills:

Proven track records of implementing systems (in capacity of BA) in Medium to Large size projects
Analytical mind and creative mind in delivering out of the box solution
Customer focus and excellent problem-solving skills
Exceptional interpersonal and negotiation skills
High level of personal integrity and attention to details
Ability to lead structured business discussion with clients leading to concise decisions
Proficient in one or more of following domain: Digital Banking Platform, Core Banking, Retail/SME Lending, Channels (Mobile/Portal), Accounting and General Ledger, Payments (Cards/Micro payment), UI/UX
Work onsite at the customer’s office in Makati and BGC (indicate resource limitations such as remote work)

Optional and Nice-to-have:

Regional implementation experience working in a multi-country setting
Good understanding of industry trends and up to date in recent regulatory requirements