Business Analyst

Skills:
Skills Database Data Analysis Proficient (4-6 Years) Yes
Skills Database Data Modeling Proficient (4-6 Years) Yes
Skills Design User Experience Design (UX) Proficient (4-6 Years) Yes
Skills Others Data Mapping and Data Flow Analysis Proficient (4-6 Years) Yes
Skills Others Process Modeling and Design Proficient (4-6 Years) Yes
Skills Others Requirements Elicitation and Management Proficient (4-6 Years) Yes
Skills Others Stakeholder Engagement Proficient (4-6 Years) Yes
Skills Others Testing Proficient (4-6 Years) Yes
Skills Others Use Case and User Story Development Proficient (4-6 Years) Yes
Skills Others User Experience (UX) Analysis Proficient (4-6 Years) Yes
Skills Others Facilitation and Workshop Skills Proficient (4-6 Years) Yes
Skills Others Functional and Non-Functional Requirements Proficient (4-6 Years) Yes
Skills Others Negotiation and Conflict Resolution Proficient (4-6 Years) Yes
Skills Others Adaptation and Flexibility Proficient (4-6 Years) Yes
Skills Others Analytical Thinking and Problem-Solving Proficient (4-6 Years) Yes
Skills Others Business Acumen Proficient (4-6 Years) Yes
Skills Others Business Process Optimization Proficient (4-6 Years) Yes
Skills Others Communication skills both verbal and written Proficient (4-6 Years) Yes
Skills Others Presentation skills Proficient (4-6 Years) Yes

Analyze and document business requirements and processes related to public sector service delivery for a single or multiple related State agencies. Formulate alternative solutions to satisfy these requirements, which may involve business process reengineering, and/or the deployment of information technology. Plan and/or conduct end user training for new applications. Prepare cost benefit analyses according to State CBA methodology. Develop and/or oversee plans for the execution of a solution from project inception to conclusion. Construct data models and activity/process models as may be required to define system functions. Provide support for the installation, testing, data conversion, implementation, and ongoing maintenance of information systems. Conduct and document the results of special studies dealing with systems and/or business process issues. Facilitate sessions to gather and document requirements and explore solutions. Superior negotiating, analytical, group facilitation, and relationship management skills. Work effectively with all levels of State staff from clerical through agency executive management. This includes skillful interviewing capability. Possess superior organizational and written/verbal communication skills. Hands-on Data Modeling and Process Modeling experience may be required for some assignments. An understanding of current information technology with an ability to conceptualize solutions to business problems in the most effective and cost-efficient manner. (Note: Current information technology in the State’s environment includes: 1) multi-tier (mainframe, departmental/midlevel, and desktop) computing; 2) the use of internet and intranet to facilitate service delivery; 3) electronic data interchange; 4) imaging; 5) data warehousing; and, 6) geographic information systems. The deployment of information technology must be consistent with the State’s architectural framework which is based upon the philosophy that information sharing, data integration and network interoperability is the basis for effective and efficient service delivery to the citizens of Tennessee.) An ability to integrate solutions across multiple functional and technical environments is required. Requires a minimum of two years of experience in the last two years. Must hold a BA/BS degree. Same qualifications as Business Analyst I with the exception of the following: Requires a minimum of five years of increasingly complex and responsible experience in the last five years. Must hold a BA/BS degree (advanced degree a plus).