Business Analyst

Principal Duties 

Interview users, stakeholders, and sponsors to assess departmental needs to create Business, functional and technical requirements documents.

Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary.

Analyze and document client's business requirements and processes; communicate requirements to technical personnel by constructing basic conceptual data and process models, including process flowcharts and technical specifications.

Decompose information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs.

Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.

Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids.

Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs.

Work collaboratively with the development team to develop designs, mockups and prototypes.

Communicate technical design issues to non-technical people.

Ability to work independently and as part of a fast moving team.

Work within timeline and resource constraints provided by the Project Manager.

Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.

Performs Other Duties As Assigned/required.

Technical Requirements 

Own the functional requirements link between the customer, development team

and any third party regarding software functionality, throughout the

Development lifecycle. 

Collecting, understanding, and transmitting the business requirements for

the project, and translating these into functional specifications and

Detailed test plans 

Ensures issues are identified, tracked, reported on and resolved in a

timely manner.

Communicates needed changes to development team.

Possesses understanding in the areas of application programming, database

and system design.

Project Execution 

Assists in enforcement of project deadlines and schedules.

Communicates and applies project standards.

Manages resources in accordance with project schedule.

Weekly reports to be produced for the project manager showing progress

against outstanding milestones, status, resource requirements, issues, risks

and dependencies.

Day to day management of change requests in relation to the project plans

to ensure agreed deadlines are met.

Communication 

Facilitates the scheduling and arrangement of meetings and workshops

necessary to keep the project moving along.

Delivers informative, well-organized presentations.

Understands how to communicate difficult/sensitive information tactfully.

Analysis 

Analyze and document business processes.

Document workflows and results of business analysis and obtain sign-off

from client on the specifications

Educational Level 

A Baccalaureate Degree from an accredited college or university with a

major in Computer Science, Systems Engineering, applied Mathematics, Business

Administration, Economics/Statistics, Telecommunications, Data

Communications, or a related field of study; and

Five (5) years of progressive, responsible experience in the field of data

processing, computer systems, and applications.

Operations Specialty requires supervisory experience (5 years).

Network Services requires a telecommunications background and experience.

Broad knowledge and expertise in the characteristics of computers,

peripheral devices, communications systems and hardware capabilities,

programming languages, E.D.P. applications, systems analysis methodology,

data management and retrieval techniques; or

A satisfactory equivalent combination of training, education, and

experience.

Years Of Experience

Five (5) years of progressive, responsible experience in the field of data

processing, computer systems, and applications.

Operations Specialty requires supervisory experience (5 years).

Network Services requires a telecommunications background and experience