Business Analyst - Partner Portal

Business Analyst - Partner Portal

Sunnyvale,United States

Permanent

Skills

Salesforce(SFDC)

Tableau

Business analyst 

Skills required

• Organized, with a natural inclination for both strategic and tactical planning and turn

strategy into tangible deliverables.

• Resilient and tenacious with a propensity to persevere.

• Problem solving and root cause identification skills.

• Flexibility to work in ambiguous situations, highly matrix environments, and support

other cross-program work-streams, as necessary.

• Ability to be detail oriented and can separate priorities from distractions. You are

able to analyze business requirements to determine the most e?ective approach to

serving the needs of the organization .

• High level of professionalism, energy and sense of urgency to make things happen.

• Ability to establish and maintain trust, credibility and build strong relationships.

• Ability to influence others and move toward a common vision or goal.

• Lead by example and support, encourage and develop team members.

• Exceptional written and verbal communication, and presentation skills, to

audiences of varying seniority.

• Excellent active listening skills

• Self-motivated individual, who thrives working in a global, matrixed, fast-paced

environment.

• Experience working on projects with teams based outside the US including

international engagements.

Related Technical Skills required

• Strong knowledge of Partner Portal

• 5 + years of experience as a business analyst and admin role leading enterprise-

scale PRM projects.

• Deep understanding of Salesforce Platform functionality and best practices.• Strong experience in implementation; ability to determine whether requirements are

configuration, customization, and/or integrations with external systems

• Experience with Agile / Scrum delivery models

• Prior experience in SLDC project management and analysis including scoping /

timeline management, documenting use cases, process flows/swim lane diagrams,

requirements, user acceptance testing, change management, etc.

• Working knowledge of process documentation & project management software

• Experience working with large-scale, complex datasets and using salesforce data

tools.

• Superior ability to design and implement dashboards on Einstein Analytics/ Tableau

CRM preferred and reports to deliver business insight

• Keen understanding of system security and controls

Education

BS or equivalent degree in Business management, Computer Science, Engineering or

related discipline required. MBA degree preferred.

Salesforce certifications:

• Business Analyst

• Salesforce Administrator Certification (preferred)

• Agile SCRUM Master certification (preferred)

• Salesforce Sales Cloud Consultant Certification (preferred)