Business Analyst

Job Description / Requirements / Skills:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• At least 4 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and API.
• Experience in Project Management and Agile Methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

Responsibilities:

• Build and support systems in outsourced tax business process, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business requirements.
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system. 
• With strong collaborative mind-set, work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.