Business Analyst

Description of Major Duties & Deliverables

The Business Analyst (BA) shall conduct preliminary design analysis and development of prototypes for evaluation by stakeholders. Once feedback is received from the stakeholder community, the BA will make the necessary changes to produce a mock system demonstrating the effectiveness of the system.

The goals of the project are to continue the expansion of the system. Goals will also include the evaluation of user enhancement requests for integration into the maintenance of the system for portions currently in production. This position will serve as a key point of contact for User Acceptance Testing and provides oversight of the testing process for the duration of the project. This includes regression testing and coordination with stakeholders during implementation of additional counties.

BA responsibilities include but may not be limited to the following:

• Elicit, analyze, review, and document business requirements (functional and non-functional)

• Document business processes at a high level as well as a detailed flow

• Experience with testing tools for automation and performance load testing

• Create and update detailed requirements and documentation

• Create traceability matrices to map business requirements to test cases

• Experience creating system, integration, and performance test plans

• Create use case and test case scenario documentation

• Perform test case scenarios following the FDLE methodology of development testing, system testing, and user acceptance testing

• Assist with JAD sessions with cross-jurisdictional agencies and stakeholders

• Assist with coordination of project deliverables

• Ensure proposed system architecture design, software and hardware solutions are professionally documented

• Contribute to activity definition, activity sequencing, activity resource estimating, activity duration estimating, and WBS development

• Contribute to risk identification, tracking, and analysis

• Contribute to issue management and tracking

• Communicate effectively with project stakeholders

• Provide weekly status reports to the project manager

• Assist in user training for a train-the-trainer approach

• Ensure customer expectations are met with the project

• Assist with the production implementation as needed

• Assist with keeping system documentation current

Preferred Knowledge, Skills, and Abilities:

• Bachelor’s or master’s degree in computer science, Information Systems, Business Administration, or other related field or equivalent work experience

• Minimum of 2 years of experience on successful, enterprise level information technology projects

• Minimum of 2 years of experience in integration of multiple systems or applications

• Minimum of 2 years of experience in gathering and documenting business requirements (functional and non-functional) on full life cycle development projects

• Minimum of 2 years of experience creating comprehensive test plans and use of automated testing tools

• Experience with meeting facilitation and requirements documentation

• Experience with business analysis and eliciting and documenting requirements

• Ability to gather and evaluate customer requirements and needs

• Strong communication and collaborative skills

• Excellent oral, written and communications skills;

• Ability to work independently or cooperatively with other software developers

• Ability to deliver assignments of the project in the agreed schedule, to the correct technical specification (i.e. defined to meet user requirements) within the approved budget and other specified criteria

• Accountable to the FDLE assigned Project Manager for all phases of specific projects

• Experience with Scrum and JIRA

Deliverables

• Business Requirement Document

• Stakeholder Register

• Stakeholder Collaboration Plan

• Business Requirement Traceability Matrix

• Solution Validation Report

• Business Activity Diagrams

• Functional Specification Document

• Business Use Cases

• Status reports

• Issue Register updated on a regular schedule

• Maintain meeting minutes and schedules

• Decision log for critical decisions between the business unit, projects office and the vendor

• Maintain action items and obstacles

The BA will report directly to the Project Manager and is expected to perform the tasks and specific assignments given by the FDLE supervisor, or the Project Manager.