Bachelor’s degree in computer science, Information Systems, Business Administration, or other related field and technical knowledge and understanding of information technology infrastructure and software development practices and techniques. Relevant experience on a year-to-year basis can substitute for specific degree requirement.
Minimum of three years of experience gathering, documenting, and managing business and technical requirements for system implementation.
Minimum of three years of experience collecting and analyzing data, and software process evaluation and improvements.
Minimum of three years of experience working both independently and as a member of a project team, in the analysis, design, development and implementation of a complex system implementation.
Minimum of three years of experience in developing detailed project documentation and presentations.
Minimum of three years of experience assisting customers with development of business cases with application testing and implementation.
Minimum of three years of experience in User Acceptance Testing methodologies and documentation.
Minimum of three years of experience in meeting facilitation and documentation.
RESPONSIBILITIES:
SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified:
Research, understand, and interpret functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels and performance, as directed by the Department.
Articulate technology in terms stakeholders can understand, and articulate business concepts and processes to the technical team, as directed by the Department.
Participate in developing business cases, defining high level business objectives, and developing key success factors for solution delivery, as directed by the Department.
Manage and maintain the Project Risks, Action Items, Issues, Deliverables and Decisions (RAID) log and other Project logs, as directed by the Department.
Review test plans for acceptance testing to meet user-defined requirements, as directed by the Department.
Oversee and assist the team with testing on system changes by executing test scenarios and record the test results, defects, and resolution of defects, as directed by the Department.
Coordinate user acceptance testing (UAT) with the business program staff, as directed by the Department.
Provide analytical research and complete tasks, as directed by the Department.
Review project deliverables and tasks for accuracy, completeness, and quality, as directed by the Department.
Provide post-implementation support, as directed by the Department.
Participate in weekly and monthly status meetings, project meetings, and stakeholder meetings as directed by the Department