Business Application Analyst II

Hiring an IT Business Application Analyst!

Our client is looking for an IT Business Application Analyst to join their team for a remote contract hire opportunity! Must have a Hospital Billing Claims Epic certification.

The position is visible to the business service lines and serves as a liaison between IT and those groups.  This position is responsible for independently providing application(s) configuration support to enhance department’s operational efficiencies/ workflow needs

• Supports major enterprise applications and others as assigned.
• Facilitates design of business workflow in conjunction with the business units; workflows will focus on improving efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Performs needs assessment, software design, implementation, support, and reporting.
• Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met.
• Identifies testing scenarios and develops test scripts
• Develops understanding of departments’ business processes.
• Identifies and analyzes moderately complex issues and brings problem to resolution.
• Participates in workflow and business process discussions.
• Maintains system security for assigned applications.
• Provides direction to junior team members.
• Leads components of development of end-user training materials and participates in training efforts.
• Assists other team members in ensuring high documentation standards
• Leads escalation of issues with appropriate internal resources
• Assists in the development of policies and procedures in collaboration with the business unit, other team members, and IT management team.
• Independently manages components of application upgrades, testing, troubleshooting, and support efforts
• Supports/troubleshoots inbound/outbound interfaces as appropriate.
• Creates reports as needed and works problem tickets.
• Creates and maintains appropriate system documentation
• Collaborates with other applications and clinical analysts to ensure system integrations.
• Performs call rotation duties as required.
• Participates in change management activities to support successful system deployments and enhancements.
• Utilizes and maintains appropriate change control procedures and standards.
• Creates reports, dashboards, and other analytical tools to support customer base
• Designs business workflows in conjunction with the business departments; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
• Performs data collection from business subject matter experts to facilitate design which will represent an improved business workflow.

Top skills you need to have:

• Hospital Billing Claims Epic certification required.
• Minimum 3 years of IT experience supporting applications is required.
• Must be detail-oriented and organized, with good analytical and problem solving ability. 
• Notable client service, communication, presentation, and relationship building skills required. 
• Ability to function independently and as a team player in a fast-paced environment required. 
• Must have strong written and verbal communication skills.
• Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.) required.
• Knowledge of SQL databases required.
• Knowledge of LAN, DNS, and networking required.
• Ability to work with servers and apply software upgrades required.
• Knowledge of disaster recovery and backup procedures required.
• Project management experience/skills preferred.
• Experience in a healthcare setting is highly desired.
• Business workflow redesign experience a plus.

Must have experience working with business or healthcare applications such as:

• Inpatient systems
• Hospital patient flow systems
• Data Warehousing
• SQL Server/SSIS
• Enterprise Scanning and workflow management Applications
• Bed Management Applications
• Finance Applications

Education:

• High School diploma or GED required.
• Bachelor’s degree in related field preferred.

About Golden Technology

Golden Technology was founded in 1997 with the goal of developing people and driving innovation. In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.

After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.

Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives. Oh, everyone says that? Try us, you’ll see it.

We’re helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.