Business Process Analyst

Job Title: Process Analyst
Location : Foster City, CA

POSITION OVERVIEW:
Create business process models within the process modeling methodology framework by analyzing a number of sources (SMEs, documentation and previous Visio/SIPOC maps). In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models.

Education & Experience
• BA/BS with 8+ years’ relevant experience.
• Experience advising business functions in the biopharma industry on quality and compliance requirements, evolving regulations, risk minimization and mitigation, and continuous improvement.
• Experience working across a broad spectrum of quality and/or compliance activities, including authoring SOPs, leading QMS projects, and training others on quality and/or compliance requirements.
• Experience supporting internal and external GxP audits and inspections is preferred.
• Experience participating in cross-functional projects and teams with responsibilities related to clinical trials or other drug development activities.
• Experience working with one or more therapeutic areas and varying stages of drug development is preferred.

Knowledge & Other Requirements
• Experience with project management approaches, tools and phases of the project lifecycle
• Experience writing technical documentation
• Prior experience in process management systems (Signavio)
• An ability for abstract critical thinking, strong logical skills, and problem solving
• Experience/background in BPM methodologies
• Proven ability to communicate effectively and lead project teams
• Thorough knowledge of the drug development process, including all key functions involved in the various stages of drug development from early research through post-marketing.
• Demonstrates advanced business knowledge and analytical skills, as evidenced by strengths in assessing complex information and understanding the quality and compliance implications.
• Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives.
• Strong interpersonal skills and understanding of team dynamics.
• Strong communication and organizational skills.
• Strong negotiation and conflict resolution skills.

Top 3 Required Skill Sets:
• Process Mapping- Able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows using consistent methodology
• Facilitation Skills – must be able to work with a variety of stakeholders and gather information
• Proven ability to communicate effectively and lead project teams

Top 3 Nice to Have Skill Sets:
• An ability for abstract critical thinking, strong logical skills, and problem solving
• Experience/background in BPM methodologies
• Prior experience in process management systems (Signavio)

Unique Selling Point of this role:
• Partners cross-functionally with stakeholders across Research & Development
• Can facilitate cross-functional project teams working sessions and workshops
• Can translate complex processes into a well defined and mapped process model
• Opportunity to identify areas for continuous improvement