Business Process Consultant

Job Description:

• As a Business Process Consultant, you will be responsible for conducting comprehensive analysis, designing optimized processes, and providing strategic recommendations to enhance efficiency, improve user experience, and align with business goals.
• You will collaborate closely with clients and internal stakeholders to understand their needs, identify areas for improvement, and develop actionable plans for implementation.

Responsibilities:

• Conduct detailed analysis of existing business processes on Salesforce and SAP platforms.
• Identify pain points, bottlenecks, and inefficiencies in current workflows.
• Document current state workflows and configurations.
• Review and analyze existing architecture, including strengths, weaknesses, opportunities, and threats.
• Collaborate with key stakeholders to understand business objectives and requirements.
• Develop and implement an architectural strategy aligned with organizational goals.
• Provide recommendations for technology adoption and integration, including evaluation of emerging technologies.
• Create comprehensive architectural assessment reports and strategic plans.
• Deliver training sessions to relevant stakeholders on optimized processes and technologies.
• Generate visual representations of architectural concepts to aid in communication and understanding.

Requirements:

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field (Master's degree preferred).
• 10+ years of experience in business process consulting, with a focus on Salesforce and SAP platforms.
• Strong understanding of Salesforce and SAP functionalities, configurations, and best practices.
• Proficiency in conducting process analysis, identifying areas for improvement, and designing optimized workflows.
• Experience in reviewing and analyzing existing architecture to develop strategic plans.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
• Proven track record of delivering high-quality consulting services and achieving client satisfaction.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Certification in Salesforce and SAP (desired)