Description

Business Systems Analyst 

  • Analyze initiative requests for feasibility and approach
  • Analyze system incident reports (problem analysis) and determine next steps
  • Analyze issues and develop user stories, where appropriate
  • Perform initial impact analysis of proposed modifications to existing applications
  • Create and document user stories and functional specifications
  • Conduct client interviews as required to capture and document business processes
  • Write use cases and view specifications for application development and enhancements
  • Design business processes and system solutions
  • Solicit and document ambiguous and dynamic requirements
  • Perform and support delivery team activities including planning, status reporting, and management of client expectations
  • Participate in cross-functional teams to solve business problems
  • Perform customer and application support activities
  • Assist in the troubleshooting of anomalies identified by end-users
  • Provide an estimated level of effort for assignments
  • Obtain project/solution approval

 

Skills to Get the Job Done Right:

  • BA/BS degree required (Computer Science preferred) with at least 3-5 years’ experience with business support operations in a property and casualty insurance setting, or an equivalent combination of education and experience
  • Successful track record translating business needs into user stories to match those business needs
  • Ability to facilitate teams and lead decision-making processes in a collaborative environment
  • Proven understanding of Scrum processes; experience on product delivery teams using agile methodology is a plus
  • Ability to communicate well and make effective presentations
  • Working knowledge of diagramming techniques such as Functional Decomposition, Data Flows, Activity Diagrams
  • Experience writing functional specifications
  • Effective communication and presentation skills
  • Strong analytical and problem-solving skills
  • Understanding of agile development

 

Education

BA/BS degree required