Business Systems Analyst

Reference: TQI_BSA_01 Vacancy: 2 Job title: Business Systems Analyst Location: Wakad, Pune/Leicester, UK Job Purpose: TESTQ Technologies is a global IT, services and solutions company headquartered in the UK with strong operational base in India and the US. Our offerings span a variety of industry sectors covering technical recruitment for our selected clients, software development, software services like software testing, project management and business consulting. This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in Wakad, Pune following UK /Europe shift. This role offers onsite opportunities to work from our UK office and provides leadership opportunities Job Description (Main Duties and Responsibilities): • Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures. • Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork. • Articulate the client and candidate interactions into paperwork including email communication follow up. • Create, update, and maintain the communication history in company systems. • Should be able to execute and drive multiple internal business operations mapping, implementation, and execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities. • Ability to perform basic tasks in the areas of business analysis/software testing/IT support. • Periodic system audits and system improvements • Create and maintain clear and well-presented management reports. • Customer-service approach and delivery focus. Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment] • Exceptional verbal and written communication skills • Strong attention to detail while maintaining the company system records. • Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude • High proficiency in Microsoft Office applications and general computer systems and applications • Must be able to work with minimal supervision. • Good interpersonal skills to work with different management levels • Strong business acumen • Comfortable working in UK Shifts from Office • At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.