Change Management Specialist

Job Responsibilities:

• Develop an Organizational Change Management Plan (OCM Plan) for the OIT CTO Transformation Program, tailoring plans for projects and teams/individuals as needed.
• Implement best practice change management methodologies, such as Prosci ADKAR, to build stakeholder support and advocate change.
• Create awareness and desire for change by preparing communication strategies and materials using various delivery methods.
• Work on change management plans and execution during the Knowledge Stage, ensuring accurate conveyance of process or organizational changes.
• Build training packages for the roll-out of new standards and procedures.
• Create dashboards to track metrics and provide Program-level status.
• Utilize a planning approach to address gaps in the ongoing adoption of new processes and support continuous improvement.

Required:

• 8+ years of experience in designing and executing organizational change management plans.
• Senior expertise in applying a formal change management process.
• 3+ years of experience as a communications specialist or technical writer.
• 5+ years of experience utilizing the Prosci ADKAR Change Management Process.
• 3+ years of experience in an IT environment with knowledge of ITSM and SDLC management.
• Experience with organizing and maintaining a WIKI and video creation.
• Prior state or government experience.

Functional/Technical Knowledge & Skills:

• Expertise in the application of Organizational Change Management Methodology.
• Expertise in applying style guidelines and practices, including accessibility.
• Expert knowledge of common business applications, such as Google Suite, Microsoft Office, Visio or Draw IO, and Adobe Acrobat