Chat Support Executive

Job Profile
 Resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms.
 Answer incoming communications from customers
 Get answers for customers quickly
 Consult on products with compassion
 Resolve their issues with a smile Reporting to: Team Lead

What You Bring to the Role
 1 year or more customer service experience – Freshers welcome to apply
 Great written communication skills including grammar and spelling
 Computer savvy
 Flexibility to work in a 24/7 environment

What You Can Expect
 Knowledgeable, encouraging, supporting and present leadership
 Diverse and community minded organization
 Career-growth and lots of learning opportunities for aspiring minds

Other Benefits:
 All the competitive compensation, performance bonus opportunities and benefits
 Night Shift Allowances plus
 One-way free transport facility plus
 Subsidized meal coupons
 Group Life, Accidental and Medical Insurance
 Relocation Benefits- One-way ticket reimbursement
 5 days’ free accommodation from the company upon joining