Chatbot Developer

AI Chatbot Developer Role:

JFS is seeking an experienced AI Chatbot Developer, who will develop intelligent chatbot solutions integrated with the Microsoft ecosystem and has some experience developing chatbots using Google CCAI Services. Responsibilities include building conversational interfaces, integrating with natural language processing or generative AI, and connecting chatbot systems to other software applications. AI Chatbot Developer is responsible for designing and delivering data access through APIs and ensuring that these solutions are securely deployed. The goal is to create a chatbot experience that is both conversational and natural, engaging, and intuitive.

Responsibilities include:

 ·         Develop applications that interact with web services, APIs, and other software applications.

 ·         Designing the overall structure of the chatbot solution, including determining necessary features, user flow, API development and integration with other systems.

 ·         Implementing and tuning Natural Language Processing techniques to improve chatbot’s understanding and response accuracy.

 ·         Training, deploying AI models and chatbot performance monitoring by creating and utilizing Dashboards.

 ·         Creating custom indexes, managing data sources, and tuning intent matches to improve accuracy and relevance of results within the chatbot context.

 ·         Designing conversational flows that provide a seamless and intuitive user experience. Strong focus on making the chatbot interactions as human-like and engaging as possible.

 ·         Analyzing chatbot interaction data to identify patterns, trends, and areas for improvement. Preparing reports on chatbot performance metrics.

 ·         Identifying and resolving issues related to chatbot performance, including debugging and updating the system as necessary.

 ·         Ensuring the chatbot complies with data privacy laws and maintaining high standards of security, especially when handling sensitive user data.

 ·         Working effectively with cross-functional teams, including business analysts, UX designers, and project managers. Good communication skills are essential.

 ·         Collaborate effectively with Automation CoE team members and incorporate the established standards and adhere to organization process and ensure that solutions align with target architectures and technology roadmaps.

 ·         Plan, Initiate and spearhead proof of concept initiatives using emerging technologies.

 ·         Technical writing leveraging Word, PowerPoint, Visio, Sharepoint