ChatBot Developer

Chatbot Developer

Malvern PA (Onsite from day 1 )

Duration: 12+ Months Contract

Primary Skills

Proven experience of 3 – 5 years in chatbot development, with a focus on the Kore.ai platform
Experience with API integration and database connectivity
Experience with chatbot deployment and maintenance in production environments.
Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
Familiarity with chatbot analytics tools and reporting.
Experience in designing and implementing multilingual chatbots.
Strong communication and teamwork skills
Ability to work in a fast-paced, collaborative environment.
Excellent problem-solving and debugging skills
Kore.ai certification or training.

Responsibilities Include

Collaborate with business stakeholders to gather and understand requirements for chatbot projects.
Design, develop, and maintain chatbot solutions on the Kore.ai platform.
Create conversation flows, intents, entities, and dialogs to optimize chatbot interactions.
Implement natural language processing (NLP) and machine learning capabilities to enhance chatbot intelligence.
Integrate chatbots with external systems, APIs, and databases.
Test and debug chatbots to ensure optimal performance and user satisfaction.
Monitor chatbot performance and make improvements based on user feedback and analytics.
Stay up to date with industry trends and best practices in conversational AI