Description

Required Skills

3-5 years of experience in chatbot development or similar roles within large-scale, customer-facing environments.

Proven experience in building, deploying, and managing chatbots that enhance customer service efficiency.

Extensive experience with AWS tools and services, including Amazon Lex for conversational interfaces and Amazon Connect for voice and chat functionalities.

Familiarity with Conversational AI platforms such as NLX, Dialogflow, Microsoft Bot Framework, Rasa, or IBM Watson Assistant.

Proficiency in JavaScript for developing interactive chatbot interfaces.

Experience with ML models (e.g., TensorFlow, PyTorch, Keras) and NLP libraries (e.g., spaCy, NLTK, GPT-3) for improving chatbot accuracy and contextual understanding.

Cloud BC Labs Inc is a digital transformation organization aimed at creating seamless solutions for clients to effectively manage their business operations. The company specializes in Business and Management Consulting, AI/ML, Data Analytics & Visualization, Cloud Data Warehouse Migration, Snowflake Implementation, Informatica Implementation & Upgrade, Staffing Services and Data Management Solutions

Key Skills
Education

Bachelor's degree

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