CISCO TPC Devops

Role Expectations

 

• The DevOps Engineer will be responsible for the production process, including continuous delivery of features, infrastructure automation, configuration management, high availability, and related tooling.
• Continuously evolve cloud infrastructure, making it more resilient, scalable, and secure.
• Purposefully automate any and all manual procedures.
• Partner with the engineering organization to converge on common infrastructure setup, tooling, and deployment processes.
• Research and recommend technologies to help further product goals.
• Build innovative solutions for sophisticated technical problems.
• Respond to and resolve infrastructure-related partner concerns.
• Lead and participate in on-call rotation, rotated through the engineering team.
• Collaborate with the greater Cisco technical support team.
  
   

Required Experience And Skills

 

• Consistent record of handling, builds, releases, and deployment in a SaaS environment with a strict SLA.
• Experience leading/mentoring junior engineers.
• Extensive and validated experience with running production software in AWS.
• Strong expertise in Linux-based systems.
• SaaS deployment and upgrade automation using configuration management tools like Chef and/or Puppet.
• Infrastructure automation tools like Terraform and CloudFormation.
• Automated application of configuration changes across multi-use environments (dev, test, staging, prod, etc);
• Build and handle a safe deployment procedure for new product changes across multiple environments.
• Ability to build SaaS monitoring solutions that detect and automatically remediate system faults.
• Setting up, configuring, maintaining, and evolving a continuous delivery environment using CI tools such as Jenkins/Grafana/Ansible etc;
• General purpose language such as Ruby/Python plus shell scripting.
• SaaS operations such as maintenance, partner concerns & triage. Debugging and fixing issues in a distributed environment.