Cloud Operations Administrator

Have you ever wondered what happens inside the cloud?

Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. The shift for this role will be 4pm-12am EST and will include one weekend day.

What You'll Be Doing

• Ensuring maximum uptime for our 10K+ system global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add To DigitalOcean

• Solid experience with Linux operating systems and day to day upkeep
• Familiarity with virtualization technologies (KVM) and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers (Docker & Kubernetes)
• Familiarity with deploying bare metal server racks (PDUs, networking, cabling etc.)
• Basic networking concepts and technologies
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Ruby
• Experience with configuration management systems
• Experience with deploying to cloud environments
• A passion for good documentation and open communication
• Proven ability to learn!

Why You’ll Like Working For DigitalOcean

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote roleHave you ever wondered what happens inside the cloud?

   

  Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

   

  We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

   

  We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. The shift for this role will be 4pm-12am EST and will include one weekend day.

   

  What You'll Be Doing

   

• Ensuring maximum uptime for our 10K+ system global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

•  

  What You'll Add To DigitalOcean

   

• Solid experience with Linux operating systems and day to day upkeep
• Familiarity with virtualization technologies (KVM) and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers (Docker & Kubernetes)
• Familiarity with deploying bare metal server racks (PDUs, networking, cabling etc.)
• Basic networking concepts and technologies
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Ruby
• Experience with configuration management systems
• Experience with deploying to cloud environments
• A passion for good documentation and open communication
• Proven ability to learn!

•  

  Why You’ll Like Working For DigitalOcean

   

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote roleHave you ever wondered what happens inside the cloud?

   

  Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

   

  We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

   

  We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. The shift for this role will be 4pm-12am EST and will include one weekend day.

   

  What You'll Be Doing

   

• Ensuring maximum uptime for our 10K+ system global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

•  

  What You'll Add To DigitalOcean

   

• Solid experience with Linux operating systems and day to day upkeep
• Familiarity with virtualization technologies (KVM) and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers (Docker & Kubernetes)
• Familiarity with deploying bare metal server racks (PDUs, networking, cabling etc.)
• Basic networking concepts and technologies
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Ruby
• Experience with configuration management systems
• Experience with deploying to cloud environments
• A passion for good documentation and open communication
• Proven ability to learn!

•  

  Why You’ll Like Working For DigitalOcean

   

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote roleHave you ever wondered what happens inside the cloud?

   

  Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

   

  We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

   

  We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. The shift for this role will be 4pm-12am EST and will include one weekend day.

   

  What You'll Be Doing

   

• Ensuring maximum uptime for our 10K+ system global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

•  

  What You'll Add To DigitalOcean

   

• Solid experience with Linux operating systems and day to day upkeep
• Familiarity with virtualization technologies (KVM) and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers (Docker & Kubernetes)
• Familiarity with deploying bare metal server racks (PDUs, networking, cabling etc.)
• Basic networking concepts and technologies
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Ruby
• Experience with configuration management systems
• Experience with deploying to cloud environments
• A passion for good documentation and open communication
• Proven ability to learn!

•  

  Why You’ll Like Working For DigitalOcean

   

• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role