Job Description:
- Cloud Systems Administrator for SaaS applications including SAP, Coupa, Workday, Siemens Teamcenter
- Cloud Administrator to manage and oversee our comprehensive suite of SaaS applications, including SAP SaaS, Coupa, Workday among others.
- This role is pivotal in ensuring the optimal performance, security, and compliance of our cloud-based applications.
- The Cloud Administrator will be responsible for monitoring system performance, managing user access, implementing security measures, and coordinating with vendors to resolve any issues.
Key Responsibilities:
- System Management: Oversee the day-to-day operations of our SaaS applications to ensure their availability, performance, and security.
- User Access Control: Manage user accounts, permissions, and access controls to ensure secure and efficient access to cloud services.
- Security and Compliance: Implement and maintain security policies and procedures, conduct regular security audits, and ensure compliance with relevant laws and regulations.
- Performance Monitoring: Monitor system performance metrics, identify bottlenecks or issues, and implement optimizations to improve efficiency.
- Vendor Coordination: Liaise with SaaS providers to resolve any issues, negotiate service agreements, and stay updated on new features and updates.
- Instance refresh: Coordinate with SaaS vendors to clone non production environments.
- Documentation and Reporting: Maintain detailed documentation of systems configurations, processes, and service records. Provide regular reports on system status, incidents, and usage metrics.
Key Skills:
Cloud Systems Administrator , SAP, Coupa, Workday, Siemens Teamcenter, SaaS