Job Description:
• Work with internal teams (developers, business etc.) to obtain an in-depth understanding of the product and the system documentation requirements
• Work with SMEs to understand process flows and be able to convert them into formal procedural documents
• Write easy-to-understand user online help and user guides and suggest innovative approaches for documenting
• Ability to analyze, prepare technical documentation and coordinate layout and organization.
• Produce high-quality documentation that meets applicable standards and is appropriate for intended audience
• Explain concepts and processes simply and concisely to help internal and external users understand the technology
• Work across various teams to generate effective materials for required audience
Skill Set:
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation with attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent communicative skills in English
• Strong working knowledge of Microsoft Office and Adobe Suite Products
Experience / Requirements:
• BA or BS degree / Can be substituted for 10 years of technical writing experience
• Minimum of 5 years of Business Systems Analysis / Spec writing experience
• Minimum of 10 years of Cobol experience
• CICS, JCL, DB2/SQL
• Flexibility and the ability to learn very quickly
• Ability to strictly adhere to documentation process guidelines
• Ability to work independently and as part of a team
• Strong knowledge of database architecture principles (tables, views, SQL, etc)
• Microsoft Office
Any Graduate