Cognos

Cognos

Chicago,United States

Permanent

Skills

IBM Cognos & IBM TM1 BI applications

Application Engineer

JD:

The Enterprise BI & Analytics team is looking for an Application Engineer with solid technical skills to

provide Application support for our IBM Cognos & IBM TM1 BI applications. In this position you will

interact with business partners as well as other technology teams and use a wide range of tools and

technologies to analyze and resolve complex issues.

The role requires good communication skills, a problem-solving focus and attention to detail to provide

high quality solutions in a fast-paced environment. The ability to work independently and prioritize

deliverables will be key to success.

Primary: IBM/Cognos TM1

Secondary: SQL

Exp: 10+ years

Responsibilities

• Resolve complex production issues in an expedient manner; independently or in collaboration with

others

• Perform root cause analysis and devise, test, and implement solutions

• Collaborate and coordinate work with other team members and teams (Infrastructure, ETL, Data,

etc.) to meet deliverables and deadlines

• Identify recurring issues and requests and propose solutions to address them or enhance efficiency

• Identify opportunities for process automation and assist in implementation

• Document procedures so that work can be handed over to Level 1 and 2 Application Support

• Assist in development, testing, and other Enterprise BI & Analytics team activities and projects as

needed

Knowledge/Skills

• Solid IBM Cognos Analytics skills (Framework Manager, Transformer, Data Modeling, Reports,

Dashboards, etc.)

• Solid IBM TM1 (Planning Analytics) skillset

• Solid SQL skills (Oracle, ….)

• Experience with or exposure to other BI tools and applications (such as PowerBI) is a plus

• Job scheduling (BMC Control-M)

• Experience with or use of scripting (DOS/batch, PowerShell)

• Experience in incident Management, understanding of ticket workflows and use of escalation.

Experience with ServiceNow application.

• Experience with agile delivery tools and methodologies (Azure or other)

Soft skills:

• Excellent communication and writing

• Time management and prioritization

• Problem solving and analytical skills