Computer Operations Support

• Provides basic day-to-day operational support for a computing environment. Desktop hardware, software troubleshooting, printer hardware management, and smart hands support.
• Proves support for conference rooms, computer imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
• Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
  
   

Requirements

 

• Knowledge of computing and networking concepts and fundamentals
• applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
  
   

1 year or more IT experience preferred, but recent college graduates will be considered.