OKALOOSA COUNTY INFORMATION TECHNOLOGY DEPARTMENT

JOB TITLE: COMPUTER TECHNICIAN I

Provides tier one hardware, software and network installation; disposal process.

ESSENTIAL JOB FUNCTIONS:

Completes disposal process for old machines.

Installs and configures computer hardware, software, and peripherals. 

Performs initial diagnosis of system hardware, software, and communications; corrects or initiates corrective action through fellow technicians or supervisor.

Works support ticket, documenting tasks and steps taken.

Maintains shipping, installation and disposal documentation. 

Must conduct themselves in a courteous and professional manner, both to customers and teammates.

Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Proficiency with MS Windows 10 or above operating systems. Prefer experience in computer support functions or education/training that provides the required knowledge and abilities. Willing to train engaged applicant. Requires a valid driver license.