Content Strategist

Key Responsibilities:

Develop and deliver accurate and timely content for a line of business with guidance from senior/manager.
Develop high-quality content as per GTME quality program and based on inputs from stakeholders.
Build subject matter expertise for a designated area of work.
Monitor and leverage content data to determine health of content and share insights with partners and writers.
Create and present project plans to business partners that are clear, concise, and establish agreement among business partners to see through the plan.
Collaborate, build relationships, and share knowledge with global team members and partners as needed.
Participate in the peer-to-peer review process to improve the quality of content and provide open, honest, and constructive feedback.
Prioritize, resolve, and respond to internal inquiries/cases in a timely fashion.
Model our culture and values and actively participate in developing a healthy team culture.\

Key Requirements and Technology Experience:

Skills-Content Strategist, content management systems(WordPress, Joomla, and Drupal), creating content.
2+ years of industry and technical writing experience.
2+ years of experience in Technical Writing or Knowledge Management practices.
2+ years of experience in working with content management systems (any) and authoring tools (any).
2+ years of experience project management content creation.
Bachelor’s Degree in English, Journalism, or related
Experience in designing, developing, and delivering e-learning solutions using tools like Articulate.
Experience in DITA or other topic-based authoring methodology.
Knowledge of Information Mapping, Topic based writing or similar methodologies.
Proficiency in authoring content in ServiceNow will be an advantage.
Proficiency in SharePoint, Wiki, CRM (any).
A team player who can develop strong relationships with partner and writing team.
Enjoys working within teams (both local and global) but can also work independently.
Remote or Hybrid (Omaha, Chicago Preferred).
Curious, innovative, and passionate about learning.
Positive attitude and growth mindset.
Flexible and willing to help with other projects, as needed.
Technical writing
Content Creation
Knowledge Management
Content Maintenance
Communication/Collaboration.