Hands-on Experience on Payroll /Time Schemes and Rules and should have Guinea payroll experience and payroll of more than one country in the Americas, Europe, or APAC will be an added advantage.
Experience in Configuration of PA/OM/ Time Management (+ve)/ Payroll/ Time/ ESS-MSS functionalities
Integration experience in HCM -FI
Experience in support engagements
Experience in Support of Payroll, Time Management, ESS, and MSS for Global Geographies
Functional background in SAP HCM • Experience in SAP HR Time Management Payroll Support and Maintenance AMS experience in SAP HCM
Excellent Communication and ability to work as a team, as the role will require extensive meetings with all stakeholders and will be a single point of contact
Responsibilities :
Provide support to analyze & fix issues• Investigate, diagnose, and resolve recorded Incidents assigned and implement effective workarounds to mitigate the effects of Incidents
Provide resolution expertise in case of Major incidents
Interact with teams in other domain areas e.g. development/interfaces teams, security, infrastructure, legacy support teams, etc. for cross-functional/team issues
Contact SAP or other 3rd party vendors to resolve the issue
Analyze, implement, and take overall responsibility for implementing normal/emergency changes required for Incident resolution
Responsible for functional testing (Unit, Integration, and UAT) in systems
Coordinate with internal team, process teams, and business users