Responsibilities include:
- Developing and optimizing Dialogflow agents
- Selecting the best agent type (Dialogflow CX or ES) for each project
- Building webhooks in Python or Node.js for advanced dialogues
- Leveraging ML to improve chatbot responses and performance
- Designing user-focused conversation flows and seamless interactions
- Integrating Dialogflow with various platforms (web, mobile, messaging)
- Testing and debugging Dialogflow agents to ensure reliability
- Keeping up-to-date with GCP and Dialogflow advancements
Requirements:
- Bachelor's in Computer Science, Data Science, or related field
- 8+ years in data science, 3+ years in Dialogflow
- Proficiency in NLP, GCP, and understanding of Dialogflow essentials
- Bonus: Genesis platform experience for IVR