Core System Admin

Responsibilities

• Manage and administer the Corelation KeyStone core system, applying updates, patches, and configurations to ensure availability, reliability, and performance.
• Oversee the operation and maintenance of the digital banking platform addressing issues related to user access, transaction processing and application functionality.
• Administer and optimize the online account opening platform, facilitating a smooth and secure account opening process for users.
• Develop automated processes, reports and scripts as needed to support credit union projects and process improvements.
• Develop and maintain SQL-based reports to extract and present data for analysis and decision-making.
• Manage and optimize databases supporting core banking and related systems.
• Ensure seamless integration between Corelation KeyStone and digital banking platform, collaborating with vendors for additional integrations.
• Implement security measures for all core platforms ensuring compliance with financial industry regulations.
• Monitor and optimize the performance of all core platforms to enhance internal and external user experience. Build automation scripts using UiPath RPA system.
• Develop and implement backup and recovery plans tailored to safeguard critical data and operations.
• Manage user accounts and access controls for all core platforms, implementing measures to protect customer information and prevent unauthorized access.
• Collaborate and manage vendor relationships, including monitoring help desk tickets, support agreements and service level agreements (SLAs).
• Maintain up-to-date documentation for configurations, procedures, and troubleshooting guides.
• Perform other duties commensurate to this position